How to make the Switch to Conversational Sales and increase your Conversion Rate

More and more customers are moving to online channels when in search for a new telecom provider. Latest movements show it is no longer enough to show products in a catalog-style and transfer customer requests to inbound calls. It’s time for a change!Sales is a two-way conversation. Customers want to be able to contact the sales team on their terms - rather than waiting for somebody to come back to them after filling in the contact form. Especially nowadays, where the online shopper can get info about mobile features anywhere in the world wide ...

10 years of industry awards & recognition

This year marks Whisbi’s 10 year anniversary. The company was founded in Barcelona by Alex Bisbe (CEO) & Jose Luis Cantero (CTO) and quickly became a global leader in conversational sales, with offices in the US & Spain, Whisbi was created with one mission in mind: helping B2C companies to connect with customers online and increase their digital sales revenue.This year was particularly special for Whisbi as we have won the

77% of telecom customers demand more human interactions online

Customers are no longer confined to physical stores for purchases - it is time for telecom brands to unite all channels in order to meet with customers’ expectations. Modern shoppers are seeking personalized relationships for an enhanced experience on all channels during the entire buyer's journey. The telecom industry has come under strain in recent years, even though the number of network subscribers continues to increase, bundle packages are reaching market saturation levels at “Read more