4 Ways to Improve Customer Experience on Cyber Monday

28th of November - the biggest online shopping day of 2016. Cyber Monday produced $2.98 billion in sales last year, up from $2.65 billion in 2014, with 48% of traffic coming from mobile devices. Forrester forecasts that omnichannel sales will reach $1.8 trillion by 2018. Customers are “browsing” across more categories on digi...

Customer Experience Matters

Do you remember the last great experience you had with a brand and how it made you feel? Can you put your finger on what made it so special? Answers to these questions can help you focus on the essentials of the meaningful and unforgettable customer experience you should be creating for your customers.Many organizations have been living and breathing customer experience to earn customers’ trust and have deployed new di...

Why Customer Experience is the Only True Brand Differentiator

The rules of competition are changing! Customer experience is largely becoming a C-level strategic initiative for many companies in order to meet the changing expectations of customers and create new competitive advantage. Customers are becoming more and more informed and empowered through the use of digital technology, which is profoundly affecting their expectations and influencing their buying decision. Today’s market is full of outstanding products, which means yo...

Leading live video streaming solutions on the market

People spend more time with digital video than with social media. YouTube no longer holds the monopoly on video influencers and creators. More and more live streaming solutions are appearing everyday. Between April 2015 and November 2015, the amount of average daily video views on Facebook increased from 4 billion to 8 billion. In July 2015, Periscope users watched 40 years' worth of videos every day.There are 7.395 billion people on Earth:

♦ 3.419 Billion Internet Users (46% Penetr...