By Whisbi Marketing | August 7, 2019
At every stage of the online customer journey, effective communication is essential to meet the ultimate goal of achieving sales. Yet, marketers who continue using forms seem to believe that passive, one-way communication is an engagement booster. Forms may convince some visitors to provide their details, but they do a poor job of introducing the company and inviting visitors to explore the product or service they seek. Forms lack the humanistic touch of conversing with people via digital media. Read more By Whisbi Marketing | July 24, 2019
87% of shoppers begin their search for a product online. Digital channels play a big role in telecommunications product discovery and information-gathering. With the customer journey mostly occurring online, the potential for sales via digital outreach channels and purchase points is immense. The question is, how can telecom companies capture the potential of online customers to increase online conversion? Digital assistance holds the clueRead more By Whisbi Marketing | July 11, 2019
It seems like there’s a new marketing buzzword every other month—but Conversational Marketing isn’t one of them. This new way of marketing enables you to directly reach your target audience at the bottom of the funnel when they’re ready to purchase, thanks to the authentic, back-and-forth conversation of a chatbot. While the word “chatbot” sounds too new-age for most customers, 37 percent of customers in the U.S. said that they trust a chatbot to deliver a quick, accurate and reliable answer in the case of an emergency, according to
Read more By Whisbi Marketing | February 6, 2019
Digital banking is revolutionizing customer’s behavior, expectations, and needs. Why? Because it combines digital speed and convenience with human interactions. All of which is crucial to the digital customer journey and adds extra points for nurturing your customers.
We are witnessing a shift in the competitive landscape of banking which is a fascinating journey to be part of.
4 out of 5 financial institutions believe that digital advancement will fundamen...
