How real-time customer engagement benefits brands

Customer engagement is a combination of emotion and behavior; it is the interaction of how customers feel and what they actually do. Engaged customers have positive sentiments toward the company and are actively involved with the company’s products or services.In fact, Yahoo research showed that “Online live viewers are more likely to feel excitement, immediacy, and connection” towards a brand during live-streaming video. This clearly shows big positive correlation between real-time content and online cust...

Whisbi is attending Mobile World Congress 2017 in Barcelona

Whisbi will be taking part in the Retail & Digital Commerce Guided Tour available to all attendees at Mobile World Congress. Our dynamic team will be showcasing our revolutionary customer engagement platform at our stand 8.1 J89 in the App Planet, so make sure you visit us.Whisbi will be attending the 2017 Mobile World Congress in Barcelona, Spain from Monday, February 27 – Thursday, March 2, 2017. With over 2200 c...

Thank you to FEDER and CDTI for their support

The Whisbi project "DEVELOPMENT OF A NEW INFRASTRUCTURE OF COMMUNICATIONS FOR VIDEO-AGENTS IN ONLINE PROCESSES IN MOBILITY " was selected by the Centre for the Development of Industrial Technology (CDTI), by granting aid co-financed by the European Regional Development Fund (ERDF).The project goal is to create a communications infrastructure specially designed to facilitate the Omni channel sales (those made either by online or offline channels) through the use of video-agents in mobility. Providing a platform capable of managing the online sales processes with video agents in mobility searching the convergence in the same ...

5 Ways to use Live-Streaming Video for Business

Live-streaming video is about connecting with your audience in real-time. It defies traditional marketing limitations and creates new ways of connecting your brand with your customers. It makes sense that people prefer watching a video, which lets them become a part of the conversation, over reading an interesting article. Your audience wants interactive and authentic content… And what is more authentic and interactive than a live video?!Read more