Telco Innovation Award for Whisbi and Telefonica

The head of Telesales house & Renewals of Telefónica Germany GmbH & Co. OHG, Regina Lange, was awarded the CAt Innovator Award for her project with Whisbi by the CCW Operator Management Circle. The telco Innovation Award, which recognize the most successful call center projects from Germany, Austria and Switzerland, are granted annually at the International Congress Fair CCW in Berlin.

Nine nominees from Germany and Switzerland competed for this year'...