Connect with your online customers in real-time & explain your services easily
World’s leading brands use Whisbi
Squeezing a lot of information on your website doesn’t make it easier for customers to really understand your product or service. There are so many complex plans and bundle combinations in the utility industry, that personal one-on-one help is needed.
Customers feel reassured by face-to-face interactions and your customer experience will improve tremendously. Our solutions help to show your audience every aspect of a service and they will get answers to their questions on the spot.
Start engaging with your customers & improve your brand experience dramatically
Connect incoming web leads to a brand expert
Send pre-qualified leads from your web to a brand expert in the moment when they are considering a purchase and need expert help or advice.
Expert help & advice with live video
Go beyond images and pre-recorded videos and give the potential customer advice in real-time, to answer their specific questions.
Expert help & advice with web-sharing
Configure the product or service together with the customer and explain the advantages of choosing one option over the other, creating a sense of trust and transparency.
Increase your online sales
Better online customer experience and real time support during the buying journey delivers a higher conversion rate and an increase in sales.
Achieve incredible results
Why Utilities companies should use Whisbi
The ability to cross – and upsell
Enhance monetization of your web visitors while reducing abandonment. At the same time you can focus on cross-selling and up-selling. Increase your productivity with human engagement through real-time conversations.
Capture data securely
Collect data, such as a name and a phone number from your online customers, automatically validate it and sync with your CRM in real time – in a legal and transparent manner in accordance with General Data Protection Regulation (GDPR)
Ensure stability & growth
Real-time support during the online buying journey not only delivers a higher conversion rate and an increase in sales, but also improves your operational efficiency – which makes it possible to grow dramatically.
increase in avg value per customer
customer satisfaction rate
increase in conversion rate
Are you ready to digitally transform your business? Contact us for a live demo now!