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with Video Broadcast
Increase customer engagement & deliver more delightful customer experience on your website with our One-to-Many Video Broadcast. Optional chatbot add-on can classify and qualify the broadcast viewers and close deals completely unassisted, based on your business rules.
with Conversational Chatbots
with One-to-One assisted selling
We digitize Austria
“We digitize Austria – that’s our aim and that’s why we wanted to create a new and innovative channel to support our customers while shopping online with competent personal sales consulting nearly anytime or anywhere.”
Flexible & Scalable
With Whisbi you can easily adjust the amount of your agents, groups or widgets. No limits. Just scale up and down as you go.
Role-Based Access Control
In the admin workspace you can assign different roles to your individual team members and also further specify the permission rights of each of these roles.
Define how your conversational sales solution behaves outside of your working hours – e.g. activate chatbot only, remove the chat function or let web visitors book appointments unassisted.
With our technology based on IBM Watson, you can customize your chatbots to your own logic – allowing them to behave differently depending on the webpage or campaign and run A/B tests with no fuss.
Integrate your analytics and CRM platforms for real-time campaign data management. Connect Whisbi leads to your PBX and use existing telephony or CTI connection to automate agent operations.
Data privacy standards
As a cloud software solution hosted on AWS, data privacy has always been a crucial topic for us. With Whisbi, you’re guaranteed to abide your country’s regulations.
Customize your Whisbi experience. Make our platform work exactly as you want it with our flexible APIs.
Measure your performance goals with our built-in analytics. Gain a better understanding of your customer’s behavior and collect key insights through world-class analytics and reporting.
Measure your performance goals with the Whisbi Deck. Gain a better understanding of your customer’s behavior and collect key insights through world-class analytics and reporting.
The Whisbi platform is GDPR compliant. Our conversational sales platform is built to make it easier for you to comply with the GDPR and it includes features that help you respect your controller obligations.
Our commitment to Privacy & Data protection is supported by role based access controls to production systems as well as continuous privacy trainings to protect your data. Our customers can also choose to host their data on our EU or US infrastructure.
With encryption in motion and at rest, and active in-depth monitoring, Whisbi is hosted on AWS cloud and inherits the control environment Amazon maintains and demonstrates via SSAE-16 SOC 1, 2 & 3, ISO 27001, FedRAMP/FISMA reports and certifications.
Whisbi guarantees a 99% platform availability, active 24×7 monitoring and conversational infrastructure built for high-availability, ensuring your conversational sales strategy can scale. We also commit to providing 24/7 global support.
CUSTOMER SUCCESS TEAM
24/7 GLOBAL SUPPORT TEAM